Freelancer Payment Processing Fees and Charges

Freelancers on Ditansource are charged a service fee on their earnings. Below is a breakdown of the various fees and other associated charges.

1. Service Fee

Freelancers are charged a service fee of 5% on their earnings.

Example: If your earnings are $100 on the platform:

  • Service fee (5%): $5

2. Payment Gateway Charges

We offer various secure and convenient payment methods to withdraw your earnings, ensuring seamless transactions. 

2.1. Stripe

Free of charge.

Example:

  • If your earnings are $100, no amount is deducted. 
2.2. Payoneer

If you use Payoneer to withdraw your earnings, a gateway fee of 1% is charged per transaction.

Example:

  • If you earnings are $100, then 1% i.e. $1 gateway fee will be charged per transaction.
2.3. PayPal

PayPal has varying fees based on location.

a. PayPal (U.S. freelancers)

For U.S. freelancers using PayPal to withdraw their earnings, a fixed fee of $1 is charged per transaction.

Example:

  • If you earnings are $100, a fixed $1 gateway fee is charged per transaction.

b. PayPal (Outside the U.S. freelancers)

For freelancers residing outside of the U.S., using PayPal to withdraw their earnings, a gateway fee of 2% will be charged per transaction. However, the maximum fee charged is capped at $20.

Example:

  • If you earnings are less than $1000, then 2% gateway fee will be charged per transaction.

  • If you earnings are more than $1000, a fixed fee of $20 will be charged per transaction.

3. Sales Tax

Depending on your location, applicable sales taxes (e.g., VAT or GST) may be added to your service fee. For example, if the service fee is $100 and sales tax is 5%, an additional $5 will be deducted.

4. Refund Policy

If there are any discrepancies in service, Ditansource may offer refunds. Refunds are processed according to our Refund Policy:

  • Dispute Resolutions: Refunds may be provided after case evaluation by our support team.
  • Processing Time: Refunds are processed within 5-10 business days, depending on the payment method.

If you need further clarification on any of the above fees or terms, please reach out to our support team at
contact@ditansource.com.

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